Arrival and departure? As per the “booking conditions” The usual time of takeover is 2.00 p.m. (subject to unavoidable delay) & the property must be vacated by 10.00 a.m. on day of departure. We like to welcome you personally & so keys are collected from the management office at Danescourt – directions are provided with your booking confirmation or by clicking on the “Find Us” button on the website. If you need to delay your arrival time please telephone so that alternative arrangements can be made. back to top
What about telephones?
Where installed, cottage telephones are for incoming calls & outgoing emergency calls. Mobile coverage is generally good throughout the region. back to top
Can we bring our pets?
Yes, subject to prior arrangement. We will need to know what type of pet and how many. For dogs there is a charge of £10 per pet per week. back to top
Can we change the name & number of people in our party after we have booked?
Yes, as long as you tell us in advance & the number in your party does not exceed the maximum permitted number. back to top
What about visitors?
No problem providing, again that the total number of people using the cottages does not exceed the maximum permitted number. back to top
Bed Linen?
All included & beds are made up for you. (Tea towels, tablecloths and bath mat are also provided). Visitors bring their own personal towels. back to top
Heating/Lighting & Hot Water?
All included in basic rental via simple & reliable systems. back to top
Do we have to clean the property before we depart?
No, we have a team of caretakers to clean the property after you leave but we do ask you, please to leave the cottage in a reasonable & tidy condition. back to top
What about smoking?
OK in the garden but not, please inside the property. We run a clean air policy in all our cottages. back to top
What if we are not happy?
The property will be thoroughly cleaned & inspected prior to your arrival but in the unlikely event that you find anything wrong/not working, please call the management office on 01590 643516. We live close by and are keen that your holiday is smooth and enjoyable. Routine issues can be dealt with immediately; but should the problem require professional help we will arrange this ASAP. back to top
